top of page

Delivery - How To?

Updated: Aug 19, 2023

Get your taste buds dancing with Fradu Café South African BBQ Ltd. delivered right to your doorstep in Calgary!

Do you share our enthusiasm for the arrival of genuine South African cuisine in Calgary, Alberta? Would you like to have it delivered to your doorstep for a delightful home dining experience?


At Fradu Café South African BBQ, we offer delivery throughout Calgary, including North and South. This article provides information on our delivery services and partners, allowing you to easily place an order online and have it delivered to your doorstep.


You may have attempted to place an order through one of our delivery partners without success. We investigated and discovered that each partner's delivery radius varies. We are also working towards providing internal solutions, so anyone in Calgary can place an order from their home, regardless of location within Calgary.


This article discusses our delivery partners, including DoorDash, Uber Eats, and SkipTheDishes, as well as our internal delivery system. It also explores what the future holds.


Our Delivery Partners


It is important to note that every delivery partner operates under their own set of rules, policies, and regulations. Our primary goal is to ensure that our customers and ourselves are well-informed about these guidelines and how they may impact the ability to place orders from various locations throughout Calgary. In cases where orders cannot be placed, we strive to identify the specific restrictions that are preventing this from occurring.


DoorDash

We found a helpful DoorDash customer support webpage:

Fortunately, we have created a dedicated webpage for our online DoorDash store. You can access it through the navigation bar on our website, under DELIVERY PARTNERS.

We understand that it can be disappointing to hear that some customers outside the 6-mile (9.6 km) radius cannot order through DoorDash. However, this limit is added by DoorDash to ensure that the quality of the food remains top-notch. To help you navigate this, we've created a map of areas within the limit in Calgary South. We hope this information is helpful to you and we appreciate your understanding.


Uber Eats

We found a helpful UberEats customer support webpage:

Fortunately, we have created a dedicated webpage for our online Uber Eats store. You can access it through the navigation bar on our website, under DELIVERY PARTNERS.

We apologize for any inconvenience, but Uber Eats limits its driving distance to ensure the best service. Please refer to the DoorDash section for a map of the areas within the radius in Calgary South. Thank you for your understanding and we apologize for any inconvenience this may cause.


SkipTheDishes

We found a helpful SkipTheDishes customer support webpage:

Fortunately, we have created a dedicated webpage for our online SkipTheDishes store. You can access it through the navigation bar on our website, under DELIVERY PARTNERS.

Some customers reported being unable to order from SkipTheDishes due to delivery area limitations. The company has a 15-minute driving distance policy to ensure that meals arrive in good condition. However, if there is less traffic, SkipTheDishes may have a slightly larger delivery area than Uber Eats and DoorDash.


Our Internal Delivery


We have introduced our internal delivery service to allow people in Calgary to place orders regardless of their postal code.

The steps to use our internal delivery service:

1. Go to the Fradu Café South African BBQ website.

2. Click "Order Online" at the top right.

3. Place your order.

4. Checkout by adding personal information and address.

5. Select "Manual Payment" to pay with cash on delivery or "Pay with a Credit Card".

The delivery rates vary based on your location:

  1. 9 Km Radius: $8 with a minimum order of $20.

  2. 18 Km Radius: $13 with a minimum order of $30.

  3. 29 Km Radius: $18 with a minimum order of $40.

If you have any questions, please contact us through our website or by calling the restaurant.


What does the future hold?


We are currently in the development phase and continuously exploring options to improve and determine our direction. However, our customers' happiness and accessibility to a 'Lekker' South African meal will always be at the forefront of our decisions.


We welcome discussions about franchise opportunities. Please don't hesitate to reach out and chat with us.


“Every problem is a gift - without problems, we would not grow.” – Anthony Robbins

We hope our customers feel more informed and empowered to order and receive deliveries from anywhere in Calgary.

74 views0 comments

Comments


Commenting has been turned off.
bottom of page